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FAQ
Find quick answers to the most common questions about our services, process, and policies. If you can’t find what you’re looking for, feel free to contact us directly.
Do you offer international shipping?
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Yes, we ship worldwide via international logistics partners. Delivery times vary depending on your location and local customs processing.
What is your return policy?
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Since each piece is custom-made to order, we do not accept returns for change of mind. However, if your order arrives damaged or with a manufacturing defect, we will replace it for free. Just contact us with photos within 2 days of delivery.
Are these original artworks?
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Absolutely. Every piece is an original work by Agodenth (Andrés García S.), designed from scratch and protected by copyright. Each print features a digital signature of authenticity and belongs to a limited edition.
How should I care for my art print?
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Avoid direct sunlight, moisture, and heat. We recommend framing your print immediately to prevent handling damage. Once framed, clean gently with a microfiber cloth and keep it away from dust to preserve the colors for years.
Are customs duties included for Latin America?
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No. For orders to Latin America, local taxes or customs fees may apply depending on your country's regulations. These costs are the buyer's responsibility and are not included in the product or shipping price.